Trusted by importers across every industry
The cost of poor quality
One bad shipment can destroy your business
A $268 inspection prevents a $200,000 recall. Every year, importers lose billions to preventable quality failures.
Shipped defective products?
30% of pre-shipment inspections in China identify critical defects. Without inspection, those defects reach your customers.
Supplier not meeting specs?
Factories often substitute materials or skip processes. On-site verification is the only way to know what you're getting.
Lost money on a bad shipment?
Returns, rework, lost customers — the true cost of skipping quality control is 50-100x the inspection fee.
Our services
End-to-end quality control for your supply chain
Pre-Shipment Inspection
Final check when 80%+ of your order is packed. AQL sampling catches defects before shipping.
During Production
On-site checks at 20-40% completion. Catch quality drift before it compounds.
Pre-Production Inspection
Verify raw materials and factory readiness before production begins.
Factory Audit
Comprehensive assessment of capabilities, QMS, and compliance.
Supplier Verification
Due diligence — confirm legitimacy, visit facilities, verify licenses.
Lab Testing Coordination
CE, FCC, REACH, RoHS, CPSIA, and more — coordinated through CNAS / ISO 17025-accredited partner labs.
Container Loading
Final verification as goods are loaded. Quantity, condition, and seal check.
Social Compliance Audit
BSCI, SMETA, SA8000. Worker rights, safety, and environmental compliance.
Production Monitoring
Full-time QC presence during critical production runs.
First Article Inspection
Validate first units off the production line before mass production.
Defect Sorting
On-site sorting of defective units to salvage usable products.
Sample Testing & Pick-Up
Test and ship product samples before committing to full orders.
How it works
From booking to report in 4 simple steps
Book online
Fill out our 2-minute form. Choose your service, product, and factory.
2 minutesWe deploy
A qualified inspector dispatched to your factory within 24 hours.
24 hoursWe inspect
Thorough on-site inspection with photos, measurements, and testing.
1 day on-siteYou decide
Detailed report delivered before your day ends. Accept, reject, or negotiate.
Report within 24 hoursWhy TruMark QC
See how we compare
| Feature | TruMark QC | Typical small QC firms | Large multinational inspection cos. |
|---|---|---|---|
| Transparent, published pricing | |||
| Inspection reports within 24 hours | |||
| Inspector on-site within 24 hours | |||
| Published sample reports before purchase | |||
| Dedicated account manager | |||
| WhatsApp / WeChat direct communication | |||
| No minimum order requirement | |||
| Custom inspection checklists | |||
| Online booking platform | |||
| API and dashboard access | |||
| Works exclusively for the buyer | |||
| Volume discount pricing |
Comparison reflects general industry patterns based on publicly available information. Individual providers may vary.
Client stories
Trusted by importers worldwide
"A pre-shipment inspection caught critical wiring defects in 3,000 LED panels before they shipped. The $280 inspection prevented what would have been a $150,000 loss and potential account suspension."
R. Martinez
Amazon FBA seller — Consumer electronics
United States
"After switching to TruMark QC from a larger firm, the difference was immediate. Reports within 24 hours, a dedicated account manager who understands our products, and pricing that's fully transparent."
K. Weber
Head of Procurement — Furniture importer
Germany
"As a first-time importer, the sourcing process felt overwhelming. TruMark verified our supplier, audited the factory, and guided us through three shipments without a single issue."
S. Thompson
E-commerce brand founder — Home goods
United Kingdom
"Our Amazon FBA business was at risk after two shipments with quality complaints. Since implementing regular inspections, we haven't had a single quality return in 14 months."
J. Park
E-commerce seller — Consumer products
South Korea
Industry expertise
What Do You Import?
Our coverage
Inspectors in 38 Chinese cities
OUR ORIGIN STORY
Why TruMark QC exists
TruMark QC was born from a painful lesson: a container of defective products that had passed a supplier's own "quality check." That experience revealed a fundamental problem in the industry — most QC companies prioritize factory relationships over buyer interests.
We built TruMark QC on a different principle: radical transparency. Published pricing. Reports within 24 hours. Inspectors who work exclusively for the buyer. Every decision we make starts with one question — does this protect the importer?
— The TruMark QC founding team
How TruMark QC Works
Video coming soon
Knowledge hub
Insights for smarter importing
READY TO PROTECT YOUR NEXT SHIPMENT?
Get your free inspection quote in under 2 minutes
No commitment. No hidden fees. Transparent quality control you can rely on.
First-time importer? See our starter guide →